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CAC secures $16.3 million on behalf of aggrieved consumers

The Consumer Affairs Commission (CAC) is reporting that it secured $16.3 million on behalf of aggrieved consumers since the start of  the financial year. It also settled 686 of 877 complaints, representing a 78 per cent resolution rate.  

Dolsie Allen, Chief  Executive Officer of  the CAC, made the disclosure during a stakeholder sensitisation meeting on the revised Motor Vehicle Import Policy on Thursday.
   
The CAC secured $8.2 million from transactions in the motor vehicle trade, with 66 of the 82 complaints received from that sector having been resolved by the agency.

Meanwhile, Mrs. Allen is urging car dealers to issue receipts at the point of  sale.      
The receipts must have the description of  the vehicle, name and address of  the vendor, date of  the transaction and the amount to be paid by the customer.
 
Full enforcement
   
And, Victor Cummings, Chief  Executive Officer of the Trade Board, has reiterated that the new Motor Vehicle Import Policy, which went into effect in April, will be fully enforced.  
   
Mr. Cummings, speaking at the meeting on Thursday, said the Policy will build a dealers costumer base. He reminded business operators that they are not allowed to import a vehicle until they have a license.   
   
Jamaica’s Motor Vehicle Policy was revised to adhere to the Government’s safety standard of  keeping motorist safe on the roads by eliminating the importation of  vehicles which may be faulty or severely damaged. 
                               
 


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