CHTA rejects Booking.com's new commission policy

The Caribbean Hotel and Tourism Association (CHTA) has rejected an online travel agency's commission as grossly unfair and regressive.

 

CHTA on Wednesday said an overwhelming majority of Caribbean hotels are reconsidering using Booking.com as a result of the new commission policy that they claim is aimed at generating additional revenue for the online giant at the expense of consumers, the region's destinations, hotels and employees.

 

CHTA has called for the immediate discontinuance of the policy.

 

In a letter to Booking.com, CHTA cited a strong negative backlash from members, particularly how it cuts into employee tips and gratuities.